Shipping and Handling Information
All in-stock materials are shipped within two business days of our receiving the order. For international orders, contact the Institutes for shipping quotes at quote@cpcuiia.org.
Ground Shipping: All orders under $750 (net) will be charged 10% of the order value for a ground method of delivery. Orders over $750 will be charged the actual shipping charges.
Second Day Air: Orders shipped by UPS Second Day Air will be charged 14% of the order value plus a $10 handling fee. Air requests are not recommended within 350 miles of Philadelphia, Pa.
Overnight Delivery: Overnight shipments will be charged UPS Next Day Air rate plus an additional $10 handling fee. Contact our Customer Service Department at
Orders shipped to Alaska, Hawaii, and Puerto Rico will be shipped by UPS Second Day Air and charged 14% of the order value plus a $10 handling fee.
Return Information: Before returning any study materials, contact Customer Service at the American Institute (Phone: 800-644-2101; Fax: 610-640-9576) for approval and instructions. You are responsible for the shipment until it arrives at our warehouse. Please ship using a traceable method or insure the package. Credit will be given on returned material only if received in clean, resalable condition within 60 days of our shipment date. Credit is good for two years from date issued.
PRICES AND AVAILABILITY ARE SUBJECT TO CHANGE.